TRUST CENTER

    Automation with accountability.

    NarraLoom is designed for teams that want content automation without giving up editorial control, compliance oversight, or data security. Publishing is configurable, and nothing posts outside your configured workflow and rules.

    Email security questionsVendor review packageNo guaranteed outcomes. NarraLoom does not replace legal or compliance review.

    Security at a glance

    A quick checklist for security reviews. Details below.

    • Encryption at rest + in transit
    • Tenant isolation
    • Role-based access + Google OAuth sign-in
    • Data minimization
    • Workspace isolation + tenant separation
    • Customer-controlled publishing authorization

    Need procurement-ready docs?

    Use the Vendor Review package for enterprise evaluation.

    Vendor review packageEmail questions →
    Vendor review

    Vendor Review package

    A procurement-friendly packet for security, compliance, and IT evaluation. Use it to speed up internal reviews.

    What's included

    • Trust Center summary (security, privacy, and publishing controls)
    • Data handling overview (encryption, access controls, retention)
    • System boundaries (what NarraLoom does and does not do)
    • Publishing workflows overview (Review & Publish — every piece reviewed before it goes live)
    • Rules + originality checks overview
    • Contact info for security questions

    Download / review the packet

    Open the Vendor Review package for enterprise evaluation.

    Vendor review packageEmail security questions

    No guaranteed outcomes. NarraLoom does not replace legal or compliance review.

    Data handling

    How we store, protect, and manage your information.

    Encryption

    Data encrypted at rest and in transit (AES-256, TLS 1.2+).

    Data isolation

    Your configuration and content are isolated. No cross-client data sharing.

    Access controls

    Row-Level Security on all database tables. Google OAuth sign-in. JWT-based sessions with automatic token refresh.

    Data minimization

    We store only what's needed to deliver your content (intake details, voice configuration, and content history). No customer PII is ingested from subscribers.

    Retention & deletion

    Clear retention and deletion options, aligned to applicable requirements.

    Infrastructure

    Enterprise-grade hosting with AES-256 encryption at rest. US data residency. All infrastructure providers independently audited for security compliance.

    Editorial control

    You define the rules. The system follows them.

    • Content is generated using your configured voice, positioning, and rules
    • You define what the system can and cannot say during onboarding
    • Review & publish workflow — every piece reviewed before it goes live
    • Checks run before delivery (rules + originality)
    • You publish on your schedule

    Publishing workflows

    One configurable workflow. Review every piece before it ships.

    Review & Publish

    Every piece is delivered to your dashboard for review. You publish on your schedule. Rules and checks run automatically before delivery.

    Content rules

    Automated checks run before posting to keep content within your rules.

    Prohibited topics and claims

    Define what the system must never say — including restricted claims, competitor references, or regulated terminology.

    Tone boundaries

    Set acceptable tone ranges with specific examples. Content that falls outside these boundaries is flagged before publishing.

    Voice consistency checks

    Every piece is validated against your voice profile to ensure it sounds authentically like your brand.

    Quality verification

    Automated checks for accuracy, readability, and structural quality before content enters the publishing pipeline.

    Automation boundaries

    Clear limits on what the system does — and does not — do.

    • NarraLoom does not guarantee engagement, traffic, or revenue outcomes
    • NarraLoom does not generate fake reviews, testimonials, or social proof
    • NarraLoom does not substitute for legal, regulatory, or compliance review
    • NarraLoom does not publish content outside your configured rules and quality checks
    • NarraLoom does not connect to or post on your channels without explicit customer authorization
    • NarraLoom does not share your data, voice configuration, or content with other clients
    • NarraLoom does not access your customer databases, CRM, or internal systems
    • NarraLoom does not require network integration into your infrastructure
    • NarraLoom does not store your social media passwords
    • NarraLoom does not embed tracking scripts in generated content

    Summary: NarraLoom provides content automation and delivery. It does not guarantee performance outcomes, replace legal review, or operate outside your configured boundaries.

    Questions about security or compliance?

    Email security@narraloom.com or review the Vendor Review package.

    No guaranteed outcomes. NarraLoom does not replace legal or compliance review.

    Pre-publish safeguards

    Content is checked before it reaches you

    NarraLoom does not treat content generation as the final step. Before any piece enters your approval queue, it is checked against your brand rules, risk guardrails, plagiarism databases, and publishing requirements.

    Brand guardrail check

    Every post is verified against your configured rules — restricted topics, banned claims, off-limits language, and CTA requirements.

    Plagiarism scan

    Content is checked against external databases before delivery. Posts with matched content are flagged before they reach your dashboard.

    Unsupported claims review

    Guarantees, invented metrics, testimonials, and competitor claims are checked and removed if present.

    Approval-before-publish verification

    Each post is confirmed to require explicit approval before any publishing action can occur. Auto-publish language is flagged and corrected.

    Daily Publishing Safety Report

    • FacebookPassed
    • InstagramPassed
    • LinkedInPassed
    • XPassed
    • Plagiarism scanNo matches detected
    • Unsupported claimsNone flagged
    • Approval requiredConfirmed

    Questions about security or data handling?

    Email our security team or review the vendor documentation package.